Plain And Simple
If your happy with your purchase tell a friend if your not tell us we will make it right!
Rocky Mountain Air™ Warranty
All Rocky Mountain Air™ Purifiers come with a 3 year warranty on parts and labor. The only limitations on the warranty are the filters, UV bulbs, and o3 plates which are not covered. If your unit requires service please contact us for the service center nearest to you.
Money-Back Guarantee Policy
If for any reason you are not satisfied with your Rocky Mountain Air™ Purifier you can return it/them to Rocky Mountain Air™ for a full refund of the amount of the purchase. You have 60 days to do so from the time you receive your order.
You must first contact us to obtain a return authorization number and further instructions. To avoid a delay in getting your refund to you, include a copy of your email or printed receipt. Please ship all products back as originally received in new condition including all retail packaging and accessories if full refund is expected. Damaged or incomplete returns will be subject to a restocking fee.
Items exceeding \75 must be returned with a tracking number. If the order is valued at $100 or more, shipment must also be insured for the value of the merchandise and returned with a "Delivery Signature Required" shipping service. When returning items valued less than $75, we suggest using the US Postal Service delivery confirmation service.
Returns must be received by Rocky Mountain Air™ within 10 business days of receiving the RMA#